lesson
Making Relevant Comments That Build on a Message
Practice active listening and respond with relevant, constructive comments during team discussions and conflict situations.

Practice active listening and respond with relevant, constructive comments during team discussions and conflict situations.
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7 lessons
Identify sources of workplace conflict and apply communication, mediation, and consensus-building techniques to transform disagreements into constructive outcomes.
describe teamwork, group dynamics, and conflict resolution and how they can impact the collective outcome;
analyze how teams can produce better outcomes through cooperation, contribution, and collaboration from members of the team;